FAQ
Q: What audio and video services do you offer for homes and businesses?
A: We provide custom designed home automated systems which can include but not limited to the following: TV installations, home theater installations, whole house audio, WiFi boosting, security cameras, automated shades and AV wiring. STV Audio | Video works with both residential and commercial properties across the Coachella Valley.
Q: Where can you install a TV wall mount in my home or business?
A: We can mount flat screen TVs in many locations, including fireplaces, standard walls, ceilings for projectors, patios, kitchens, baths, and columns. This flexibility lets you place screens where they look best and are easiest to view.
Q: Do you offer different types of TV wall mounts and brackets?
A: Yes, we install stationary, tilt only, full motion, and motorized TV wall mounts. These options let you choose a fixed, space saving look or a mount that pulls out and swivels for better viewing angles in the room.
Q: Can you hide the cables when my TV is mounted on the wall?
A: Yes, we offer hidden wiring for wall mounted TVs. Cables can be routed in walls or ceilings to create a clean, finished look. This helps protect the wiring and keeps your entertainment area neat and organized.
Q: How can WiFi boosting help in a large home or commercial building?
A: WiFi boosting improves signal strength and coverage throughout the property. STV Audio | Video can add more powerful routers, remote access points, and mesh WiFi systems, so laptops, phones, streaming devices, and cameras stay connected without constant buffering or dropped signals.
Q: Do you install mesh WiFi systems and extra access points?
A: Yes, we work with mesh WiFi technologies and additional access points. We can integrate routers, modems, and wireless hardware, so your network reaches more rooms and outdoor areas, which support smooth streaming and strong connections for smart home devices.
Q: What is whole house audio and how does it work?
A: Whole house audio sends music to speakers in different rooms and outdoor areas. We design systems with zoning so you can listen to the same source everywhere or play different music in separate spaces using receivers, amps, and quality speakers.
Q: Can I stream music from my phone to speakers in several rooms?
A: Yes, we install systems that let you stream from Android phones, iPhones, as well as tablets and iPads. You can use services like Pandora, Apple Music, Sirius Radio, Spotify, and others to play music via in- wall speakers, ceiling speakers, and outdoor speakers.
Q: What brands of audio equipment can you include in whole house sound?
A: We work with well known audio brands such as Yamaha, Marantz, Denon, Triad, Klipsch, Rockustics, Sonos, TruAudio and many more. Pairing these with quality receivers and subwoofers helps create rich, clear sound in multiple rooms and outdoor areas.
Q: What do your home theater installation services include?
A: Home theater installations can include HD or UHD components, surround sound, wireless speakers, and state-of-the-art receivers. STV Audio | Video can also integrate streaming devices, hidden wiring, and zoning so you get a movie like experience at home.
Q: Do you offer hidden speakers and in ceiling wiring for home theaters?
A: Yes, we design systems with hidden in wall and in ceiling speakers, as well as wireless speaker options. We also run wiring for TVs, projectors, and speakers so the equipment blends into your room while still delivering strong surround sound.
Q: What kinds of security cameras and video doorbells can you install?
A: We install many video surveillance options, including high definition CCTV, 360 degree cameras, license plate readers, dome cameras, and PTZ units. Our team also sets up video doorbells from major brands, along with DVRs and related recording equipment.
Q: Can I view my security cameras remotely from my phone or computer?
A: Yes, we can set up remote access for many security camera systems. You can use cell phones, tablets, or computers to view live feeds or recordings, and some camera options also integrate with compatible voice assistants and mobile apps.
Q: Do you provide AV wiring for both residential and commercial projects?
A: Yes, we handle AV wiring for homes and businesses. Our services cover satellite TV wiring, flat screen TV wiring, video surveillance wiring, modem or router extensions, speaker wiring, and high speed internet connections, along with local area network cabling.
Q: What types of cables and wiring can you install for AV systems?
A: We work with Cat5e, Cat6e, RG 6 coax, speaker wire, HDMI cables, optical audio cables, and AC wiring for component cooling. We also offer hidden in wall and in ceiling wire runs for new construction and remodeling projects.
Q: What home automation features can you help set up?
A: We design home automation systems that connect smart devices like Josh AI, Alexa, and Siri with platforms such as Control4. These setups can manage smart lighting, security, streaming devices, locks, thermostats, and more from touchscreens, keypads, or mobile controls.
Q: How can smart lighting and keypads help manage energy use at home?
A: Smart lighting lets you create custom dimming schedules and scenes that match your daily routine. With keypads and switches, you can control lights in multiple rooms at once, which helps reduce wasted electricity and makes it easier to turn devices off.
Q: Do you install motorized window shades as part of home automation?
A: Yes, we can include automated window shades in a home automation plan. Motorized shades can be scheduled to open or close at set times to manage heat, protect furniture from sun damage, improve privacy, and support overall energy efficiency.
Q: Do you serve both residential and commercial clients in the Coachella Valley?
A: Yes, STV Audio | Video serves residential and commercial clients throughout the Coachella Valley and surrounding desert cities. Projects range from private homes and rental properties to hotels, country clubs, casinos, city facilities, and law enforcement locations.
Q: How experienced is your company with audio and video installations locally?
A: The company has been providing audio and video services in the area since 1976. Over the years, STV Audio | Video has worked for well-known entertainers, hotels, broadcasters, property managers, homeowners and local businesses throughout the Coachella Valley.
Q: How can smart home automation make everyday control of my house easier?
A: Smart home automation lets you manage key systems from one coordinated setup. We can design a system where lights, climate, security, and entertainment equipment work together, so daily tasks become simpler, faster, and more consistent throughout your home.
Q: What kinds of smart devices can be integrated into one home automation system?
A: Many common smart devices can be tied into a home automation system. Voice assistants like Josh AI, Alexa, and Siri can work with platforms such as Control4, connecting lighting, security, streaming equipment, locks, thermostats, and other compatible electronics in your home.
Q: How does a smart lighting system help save energy and improve comfort?
A: Smart lighting saves energy by giving you complete control over your lighting. Customize dimming schedules, set the perfect ambiance, and align exterior lighting with sunrise and sunset for maximum efficiency.
Q: What do smart switches, touchscreens, and keypads add to a home automation setup?
A: Smart switches, touchscreens, and keypads make controlling your home effortless. With customizable buttons, you can adjust lighting, arm or disarm security, manage streaming devices, and change thermostats—all from one convenient location..
Q: Why should I include motorized window treatments in my smart home plan?
A: Motorized window treatments add comfort, efficiency, and privacy to a smart home. You can use keypads to open or close shades, schedule them for summer or winter, protect furniture from fading, improve security while on vacation, and manage high windows.
Q: How can I request a free quote for an audio or video project?
A: You can call us for a free quote at 760-328-9500. The team will discuss your needs for TV mounting, WiFi, home theater, whole house audio, automation, security cameras, or AV wiring, then recommend options that fit your needs.